Canada Post Disruption FAQ Webpage
Posted: December 19, 2024
Canada Post National Strike November 15, 2024-December 17, 2024
Canada Post resumes operations December 17, 2024, following a national strike since November 15, 2024. With a large, integrated network of processing plants, depots and post offices, Canada Post is advising Canadians that stabilizing operations will take time. Consumers are told to expect delivery delays through the remainder of 2024 and into January 2025, as Canada Post works through the mail and parcels trapped in the system and as new volumes are accepted. Read more about the latest information at canadapost.ca/negotiations.
In anticipation of continued delays, CSNS is providing alternative ways you can receive information about time sensitive training and COR® information.
Frequently Asked Questions
Is your office open for in-person visits?
Yes! Our office is open Monday – Friday from 8:00 a.m. – 4:30 p.m. at 35 MacDonald Avenue. If you’d like to visit our Cape Breton office in Sydney, please contact us at 1-800-971-3888. Please note our offices will close for the holidays between December 24, 2024 at 1:00 p.m. until we reopen January 2, 2025 at 8:00 a.m.
How can I pay for training & COR® fees during the mail disruption?
Alternative methods of payments include:
- E-transfer: receivables@constructionsafetyns.ca
- Electronic Funds Transfer (EFT): Contact receivables@constructionsafetyns.ca to ask for banking details.
- Pay by credit card over the phone: Call us at 902-468-6696, ext. 20
Where is my TRAC Card from completing virtual training?
Students attending in-person training at CSNS Dartmouth will receive their TRAC Card at the end of class. For offsite and virtual training, physical TRAC Cards will be mailed once mail operations fully resume. If you need your TRAC Card information urgently, please contact safetynet@constructionsafetyns.ca to request an electronic version.
Is there anywhere I can access my training expiry letters?
Log into Safety Net to access your expiry letters or call us at 902-468-6696/1-800-971-3888 to chat with our administrative team for assistance.
How else can I receive training expiry notifications?
You can now receive a 90-day training expiry email from CSNS to notify you of upcoming training expiries. Please contact safetynet@constructionsafetyns.ca to complete your profile so you can receive these notifications! Emails will be sent from donotreply@constructionsafetynsonline.ca.
How do I sign up for Safety Net?
You will need your company safety association ID (if you are unsure of this ID, please contact your main office or CSNS directly by calling 902-468-6696).
- Visit our Safety Net webpage and click Sign up for Safety Net.
- Next, choose New to Safety Net? Register here to get started.
- Fill out our form and an authorization request will be sent to us.
Once we authorize your account through the request, you will receive an email confirming your account and may begin to use Safety Net.
Why should I sign up for Safety Net?
Safety Net is a hub where employers can access employees training records, certifications, and expiry information. Visit Safety Net webpage for more information.
Will I still receive COR® expiration notification?
Yes! An overview of COR® expiration notices will continue to be sent once Canada Post resumes regular operations. If you or your employees have certifications that expire between January and March 2025, one of our OHS Advisors will reach out to you directly.
Where is my COR® book?
Visit our COR® Audit Resources and Tools webpage and choose any of the following COR® Instrument Audit Tool options:
How can I receive my letter of good standing or COR® Certificate?
Contact us cor@constructionsafetyns.ca to receive an emailed letter of good standing, and/or a copy of your COR® Certificate.
How can I get my COR® sticker?
COR® stickers will be mailed out as soon as possible or can be picked up at our office. Please contact cor@constructionsafetyns.ca to arrange this.
Who should I contact for my inquiry?
Online Calendar and Registration: constructionsafetyns.ca
Registration: info@constructionsafetyns.ca
COR® Inquiries: cor@constructionsafetyns.ca
General Inquiries: info@constructionsafetyns.ca or (902) 468-6696/1-800-971-3888.
